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Thread Phreaks

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Returns & Refunds

If you wish to Return your items within 14 days of receiving them; You may absolutely do so! As long as your items are in a re-saleable condition i.e. undamaged, in their original packaging. We will Happily fully Refund your order (no matter how long it takes to get back to us) once received!

Simply provide your order number, tracking information and your reason for return. Once confirmed we will provide you with our Return Address and any Additional information you may require.

  • Please note that our Head-shop items must be returned in an unopened sealed condition and returned as soon as possible.
  • For Hygiene reasons Face-masks & underwear are exempt from our Return policy.

To Initiate your Return Process contact us via Email or Messenger

We use 17track to track our Inbound returns.



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